FAQ & Troubleshooting

General Questions and Problems

1. There is no sound coming through the wall-mounted speakers. [0]
2. I see no image from the projector. [0]
3. General projector troubleshooting. [0]
4. How do I use the Audio/Visual station in the classroom? [0]
5. How do I play a DVD? [0]
6. How do I play a VCR? [0]
7. How do I play an audio and/or video from the computer? [0]
8. How do I access DVD menus, fast forward, zoom, slow motion, etc? [0]
9. How do I insert paper into the printer? [0]
10. How do I change the printer's toner? [0]
11. How do I fix a jammed printer? [0]
12. How do I clean printer parts? [0]
13. General printer troubleshooting [0]
14. General projector advice and maintenance [0]

Mac Projector Troubleshooting

1. I see no image from the MAC projector or the "InFocus" screen is on instead of the computer desktop. The projector also displays "no signal detected." [0]
2. The screen resolution isn't right. It's HUGE, and nothing fits. OR I can't get the projector to change resolutions, only the computer monitor changes resolutions. [0]
3. The image displayed on the MAC projector is off-color, garbled, and/or unintelligible. [0]

PC Projector Troubleshooting

1. I see no image from the PC projector or the "Epson" screen is on instead of the computer desktop. The projector also displays "no signal detected." [0]
2. The screen resolution isn't right. It's HUGE, and nothing fits. OR I can't get the projector to change resolutions, only the computer monitor changes resolutions. [0]
3. The image displayed on the PC projector is off-color, garbled, and/or unintelligible. [0]

I have tried all of the above, and I am still having problems [0]

support@support.cwrl.utexas.edu [1].

console

Each console is equipped with a receiver, VCR with remote, DVD player with remote, and a remote control for the projector.

To use any of the audio/visual capabilities, you must first insure that the receiver is ON. The receiver is ON when there is something displayed on the input display. The default input should be "C D" which allows sound from the dedicated A/V computer to be heard through the speakers. The red standby light ON when the receiver is OFF.

receiver

The two dials on the right are all you need to switch between components. The bottom dial is the volume control and the top is the settings dial. The input device you are using will show up in the display area.

Please note that the speakers can get quite loud, and that different sources (DVD, VCR, computer) project sound at different volumes. Please START with the receiver at a low volume (-50dB or less) and gradually increase the volume until it is comfortable (be aware of how the volume might affect other classes). Lower the volume back to -50dB when finished.

support@support.cwrl.utexas.edu [2] indicating that we need more paper.

support@support.cwrl.utexas.edu [3] indicating that we need to order more toner.

support@support.cwrl.utexas.edu [4]